Who We Are
Fundraisers United is a specialist face-to-face fundraising agency operating throughout Australia. We connect Australian charities with passionate, long-term donors by deploying highly trained, internationally recruited F2F fundraisers.
Our mission is to deliver sustained success for our clients and rewarding careers for our team through rigorous performance management, a focus on validation and donor retention, competitive staff packages, ethical practices, and a seamless international transition process.
Our Values
- Performance Excellence: Driven by achieving and exceeding key metrics
- Quality & Integrity: Commitment to high-quality donor acquisition and ethical practices
- Staff Development & Retention: Investing in our team's success and wellbeing
- Partnership: Building long-term, collaborative relationships
- Accountability: Taking ownership of performance targets and commitments
Our Services
Street Fundraising
High-quality donor acquisition through our experienced street fundraising teams, focusing on validated sign-ups and long-term donor retention.
Private Site Fundraising
Strategic private site fundraising in high-traffic locations, delivering consistent results and quality donor interactions.
Digital Follow-Up
Enhance donor engagement and generate additional revenue through targeted digital follow-up campaigns.
Performance Tracking
Comprehensive performance monitoring and reporting, ensuring transparency and continuous improvement.
Expected Performance
Indicative metrics based on expected performance from dignified fundraisers. Real performance data will be updated as our campaigns progress.
0.32
Average Sign-ups Per Hour
Indicative92%
Validation Rate
Indicative8%
Clawback Rate
Indicative100%
PFRA Compliant
IndicativeOur Approach
International Expertise
We source experienced fundraising talent from international markets, ensuring high-quality performance from day one. Our fundraisers bring proven expertise and a fresh perspective to Australian campaigns.
Quality-Focused
Our performance systems are designed to prioritize quality over quantity. We incentivize our fundraisers to secure validated, higher-value donors who stay committed to your cause long-term.
Structured Management
With a 1:4 team leader to fundraiser ratio, we provide close supervision, coaching, and performance management to ensure consistent results across all campaigns.
Staff Retention
Our unique international transition program ensures continuity of expertise and operational capacity, addressing one of the biggest challenges in F2F fundraising – staff turnover.
Dignity in Fundraising
How Dignified Fundraisers Lead to Quality Donors
At Fundraisers United, we believe that treating our fundraisers with dignity and respect directly translates to the quality of donors they attract. When fundraisers feel valued, supported, and properly compensated, they bring their best selves to every donor interaction.
Our approach is simple yet revolutionary in the fundraising industry: we prioritize the wellbeing of our people because we know it directly impacts our results. Unlike traditional models that often lead to burnout and high turnover, our dignity-first approach creates sustainable careers for fundraisers and exceptional value for charities.
Higher Quality Donors
Fundraisers who feel respected engage authentically with prospects, resulting in donors who truly connect with causes and remain committed long-term.
Reduced Turnover
By treating employees the way they deserve, we bring fundraising instability to a standstill, eliminating the constant recruitment and training cycle.
Authentic Relationships
Dignified fundraisers build genuine relationships rather than pursuing short-term metrics, resulting in donors who feel truly connected to the cause.
Sustainable Growth
Our model creates a virtuous cycle where satisfied employees attract committed donors, leading to predictable, long-term revenue growth for charities.
"When we invest in our fundraisers' wellbeing and dignity, we're ultimately investing in the quality and longevity of donor relationships. This isn't just the right thing to do—it's the smart approach to sustainable fundraising." Fundraisers United Leadership Team
Join Our Team
Are you an experienced face-to-face fundraiser looking for your next adventure? Fundraisers United offers competitive packages, supportive team environments, and the opportunity to work in beautiful Australia while advancing your fundraising career.
Creating a dignified environment for fundraisers has been lacking globally. We're changing that by offering stable employment and treating fundraisers with the respect they deserve for the important work they do.
We Offer:
- Permanent Employment Model: Moving away from casual contracts to fixed and permanent positions with stability
- Competitive Base Wages: From AUD $35-45/hour depending on role, plus performance bonuses
- Structured Incentives: Weekly bonuses based on validated sign-ups and retention
- Genuine Benefits: Including 4 weeks annual leave, 10 days personal leave, and 12% superannuation
- Comprehensive Relocation Package: Covering flights and initial accommodation
- Working Holiday Visa Support: Specialized management and transition assistance
- Career Development: Clear progression pathways from Fundraiser to Team Leader to Manager roles
- Retention Rewards: Additional bonuses after successful completion of 6 months
Our approach isn't just better for our team—it delivers superior results for our charity partners through stable, motivated fundraisers who build authentic connections with donors.
Apply Now
For Charities
Why Partner With Us?
- Experienced Teams: Access to highly-skilled international fundraising talent
- Quality Focus: High validation rates and low clawbacks
- Consistent Performance: Reliable SPH and predictable outcomes
- Ethical Practices: PFRA compliant, transparent reporting
- Long-term Value: Focus on donor retention and lifetime value
- Flexible Solutions: Street, private site, and digital follow-up options
Meet Our Leadership
Grant Richards
Founder & Managing Director
With over 18 years of experience in fundraising across Australia, New Zealand, South Africa, and Europe, Grant brings unparalleled expertise in building dignified fundraising teams that deliver exceptional results. His background includes:
- Leading donor acquisition campaigns that secured 120,000+ new donors annually
- Managing $35M+ fundraising budgets across three continents
- Developing partnerships with global organizations including UNICEF, Greenpeace, World Vision, ActionAid, and Save the Children
- Consulting for seven UNICEF national fundraising offices across Eastern Europe
- An MBA with distinction and Master's degree in Psychology, bringing a unique perspective on donor behavior and team management
"I lead with integrity, fostering an inclusive environment where people thrive. Our approach isn't just about numbers—it's about creating a dignified workplace that naturally produces quality donors and sustainable results."
Contact Us
Send Us a Message
Get In Touch
Our Location
Melbourne, Victoria, 3000
Australia
Phone Number
Email Address
Website
ABN
52 686 198 023